COVID-19

We have taken special measures to minimize risk and make our clinic as safe as possible. We adhere to the recommendations of Public Health Ontario, the Ministry of Health,

and our regulatory College.

UPON ARRIVAL 

Each patient is actively screened when booking an appointment and upon entry to our clinic. To view the COVID-19 screening questionnaire, click here.

 

If you arrive early, please wait in your car until your scheduled appointment time. Please read and adhere to all signage in the clinic.

We ask that every patient wears a surgical or cloth mask while at the clinic to protect themselves and others.  If you forget your mask, we can supply you with one. Every patient must wash or sanitize their hands upon entry and when leaving the clinic.

KEEPING YOU SAFE

Your therapist will wear appropriate personal protective equipment and continue to wash/sanitize hands before and after each patient. Physical distancing is being maintained by having reduced the number of patients at the clinic at one time. 

 

We disinfect all treatment rooms and high-touch areas after each patient visit.  We follow the cleaning and disinfecting protocols set out by Public Health Ontario.

COVID-19 Screening Questionnaire

This questionnaire is necessary to answer before entering our clinic to enable us to keep everyone as safe as we can. As you are aware, an individual with COVID-19 can be asymptomatic and still be contagious. You will be screened on these questions upon

entering the clinic.

  1. Have you traveled outside Canada in the past 14 days?
     

  2. Have you had close contact with anyone with acute respiratory illness in the past 14 days?
     

  3. Have you:
    a) tested positive for COVID-19 or
    b) had close contact with a confirmed case of COVID-19 without wearing appropriate PPE?
     

  4. Do you have any of the following symptoms?

  • fever

  • new onset of cough

  • worsening chronic cough

  • shortness of breath

  • difficulty breathing

  • sore throat

  • difficulty swallowing

  • decrease or loss of sense of taste or smell

  • chills

  • headaches

  • unexplained fatigue/malaise/muscle aches

  • nausea, vomiting, diarrhea, abdominal pain

  • pink eye

  • runny nose, nasal congestion without other known cause

If you are experiencing fever, new onset of cough, worsening chronic cough, shortness of breath, or difficulty breathing, please reschedule your appointment.

 

If you answered yes to any of the remaining questions, please speak to us before your appointment, as rescheduling is an option.  If you arrive at the clinic and answer yes to any of the questions, you may be asked to reschedule.

 

Telerehabilitation is a safe option to receive physiotherapy if you and your therapist decide this is the best choice for you.

 

Please bring a face mask, as you will be required to wear one for your entire appointment.  We will provide one for you if you do not have one.

 

You will be asked to wash/sanitize your hands immediately upon entering our clinic and at the end of your visit.